Delivery

What happens if the recipient is not home when we deliver?

If the recipient is not home at time of delivery, our drivers will leave the hamper in a safe and dry place. Please ensure to leave delivery instructions for the recipient in the case they are not home. 

If the hamper is being delivered by Parcelforce and the recipient isn’t home at the time of delivery, the courier will deliver the hamper to the local post office and will leave a card with instructions for the recipient. It will then become the duty of the recipient to collect the hamper from the local post office.   

If the recipient fails to collect the hamper from the local post office, after a period of time, the hamper will be sent back to us and there may be a fee to redeliver.

We aim for all our hampers to be delivered right into the recipients hands. If the hamper is being delivered through Parcelforce, the hampers are tracked and signed for. Hampers that are delivered by our drivers, will also be tracking and will inform the customer once delivered. 

Delivery discounts:

We offer delivery discounts in NW4, NW11, N3, NW7, NW3,  HA8, if you 2 or more hampers are being delivered to the same address